SPVS/VPMA Congress 2016
The Society of Practising Veterinary Surgeons (SPVS) and the Veterinary Practice Management Association (VPMA) held their fourth combined Congress in January 2016. This was the third managed for them by Keystone at the Celtic Manor Resort.
The Congress saw over 500 Practice Managers, Practice Owners and others with an interest in the business and management of Vet Practice come together for two days of excellent non-clinical CPD. Congress was opened by Alastair Campbell, communications strategist, writer, mental health campaigner and son of a Yorkshire vet. ‘Supervet’, Professor Noel Fitzpatrick took questions from the congress audience covering the impact of his television programme to how vets can work with clients to ensure treatment choices are in the best interests of pet and owner.
A stream on Mental Health in partnership with RCVS Mind Matters Initiative was chaired by Radio 4 presenter, Claudia Hammond and challenged stigma around mental health within the profession with contributions from vets and a practice manager who had first-hand experience. Other sessions covered leadership, the art of pricing, and what vets can learn from the NHS. Rick DeBowes, from Washington State University College of Veterinary Medicine, wowed audiences with his high energy sessions on leadership, as did Bash Halow, also from the US with his marketing and social media insights.
Congress attendees were able to meet with 63 leading suppliers, many launching new business and management-related products and services.